In the past the only thing you worried about when passengers boarded your vehicle was that you provided a good experience getting them from point “A” to point “B” on time.
Your reputation was based on cleanliness and appearance of your fleet and the friendliness and professionalism of your employees.
Your image relied on first impressions. The look, smell and feel of the environment was crucial in conveying a comfortable atmosphere
to your customers. “Did the bus look clean? Did it smell pleasant?” Your company’s reputation depended on these factors.
Today in addition to all of these concerns, potential outbreaks of dangerous germs must be added to that list.
As resistant germs make their way into our communities, they are catching a ride. Germs are finding a new breeding ground in
your vehicles. Dangerous pathogens on buses are frequently making news headlines.
Unfortunately, as bad news goes viral, unwanted publicity and lawsuits can follow closely behind.
1713 Kennedy Point
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